RETURNS & CANCELLATION
Orders once placed can be cancelled or modified only before the item is shipped. Please contact us quickly if you want to cancel, or modify your order. Exceptions can be made at the sole discretion of Brandimpressions.
Brandimpressions has a no questions asked returns policy.
Products can be returned if:
1. You have received a damaged product: A product can get damaged in transit and while we do ensure best possible quality controls, sometimes a damaged product might go unnoticed.
2. Mismatched product delivered, in terms of Quality, style, color and / or size.
If you want to return a product, please get in touch with our Customer Care within 48 hours from the receipt of delivery. You can get in touch with our Customer Care by sending us an email to firstname.lastname@example.org.
We will send you a return confirmation email and arrange a pick up for the item.
Once we received the returned products and after inspecting the condition (products should be in original packaging and un-used condition), we would either send you a replacement OR issue refund for the same within 7 days.
Terms & Conditions for Return
The final decision on whether a returned item will be approved or rejected lies completely with Brandimpressions Quality Assurance Team.
The returned items will only be accepted in their original packaging, which includes bags, tags, boxes, invoices, documentations, warranty cards (if any), all accessories, and all the things that were present when the item was delivered to you.
The product you’re returning must be unused, unwashed and in its original condition. If it is used, damaged, soiled or altered, the return won’t be processed and the items will be sent back to you.
PLEASE DO NOT ACCEPT THE PACKAGE IN DAMAGED OR SOILED CONDITION.
Products in sets cannot be returned individually.
If we are unable to send you a replacement of the item that you have returned, we will issue refund.
Please note that the products might look different from the ones you see on the website.